~ FAQ ~
Where Slime Meets Myth and Magic ~ A Hidden Story in Every Jar.
Jump to:
- ๐๏ธ Our Realms & Stories ๐๏ธ
- ๐งบ Ordering & Restocks ๐งบ
- ๐ Shipping ๐
- ๐งด Caring for Your Slime ๐งด
- ๐ก๏ธ Safety & Sensory Play ๐ก๏ธ
- ๐ฌ Ingredients & Quality ๐ฌ
- ๐ Sustainability & Discounts ๐
- ๐ Policies ๐
๐๏ธ Our Realms & Stories ๐๏ธ
Q: What are "realms"?
A: Each realm explores a different aspect of Irish culture ~ from ancient mythology to landscapes and flavours. Each realm contains a themed collection of unique slimes, with hidden stories accessible by QR code where included.
Q: How do the QR code stories work?
A: Selected jars include a QR code that unlocks a narrated storyboard by our young storyteller ~ bringing Irish legends, places and stories to life.
๐งบ Ordering & Restocks ๐งบ
Q: How do I order Slime Banshee slimes?
A: Visit our website during a restock, select your chosen slimes, and check out securely. All slimes are handcrafted in small batches ~ availability is limited.
Q: When do you restock?
A: Restock dates are announced on our website, Instagram @Slime.Banshee and email newsletter. Some collections are limited edition and may not return once sold out.
Q: Can I reserve slimes or request a restock?
A: Stock is first-come, first-served. Favourites may return in future restocks or themed bundles ~ watch our announcements.
๐ Shipping ๐
Q: Do you ship internationally?
A: Yes! We ship worldwide from Ireland. If your country isn't listed at checkout, contact us and we'll try to add it.
Q: How long does shipping take?
A: Every Slime Banshee slime is handmade fresh for your order. Please allow 3 ~ 5 business days for us to make, finish and prepare your slime before dispatch. Made-to-order, personalised, custom, or high-volume orders may require additional processing time. Delivery times vary:
- Ireland: 1 ~ 3 business days
- EU: 3 ~ 7 business days
- International: 1 ~ 4 weeks. Customs may delay delivery.
๐ Shipping costs are calculated at checkout by destination and weight.
๐ Customs duties & taxes: Paid by the buyer ~ Slime Banshee cannot cover these fees.
Q: Will my slime arrive safely?
A: We pack every order carefully. If it arrives damaged or incorrect, email support@slimebanshee.com promptly with your order number and any useful photos. Reporting damage within seven days helps us investigate, but does not limit your statutory rights.
๐งด Caring for Your Slime ๐งด
Q: How do I care for my slime?
A: Keep slime in its airtight container away from heat or direct sunlight.
Q: What if my slime gets sticky or stiff?
A: Knead sticky slime thoroughly for 2โ3 minutes first. If it still needs extra activator, an adult should follow the instructions supplied with the Slime Banshee activator pen or spray, mixing thoroughly between additions. Do not use dry borax, household cleaners or an unidentified activator. If you do not have the instructions, contact us before adding it.
For stiff slime, warm it gently in clean hands first. Email us for texture-specific care advice if it still needs help.
Q: How long does slime last?
A: With proper care, most slimes last several months. Over time they may dry out or change texture ~ this is normal.
๐ก๏ธ Safety & Sensory Play ๐ก๏ธ
๐ Slime Banshee slimes are made using cosmetic-grade ingredients, with EN71 compliance information requested from suppliers where available. They are designed for supervised sensory play and are recommended for ages 7+ with adult supervision unless otherwise stated.
Slime is not food and should not be eaten. Wash hands before and after play. Keep away from broken skin, eyes, mouth, fabrics and pets.
Q: Should I wash my hands before and after playing?
A: Yes ~ clean hands keep slime fresh and reduce residue after play.
Q: Are your slimes suitable for sensitive skin?
A: Our slimes are made with cosmetic-grade ingredients. Users with sensitive skin should patch-test first and avoid use on broken skin, eczema, or irritated areas.
Q: Can slime help with stress?
A: Many players find the textures and sounds calming for focus and relaxation ~ ideal for mindful sensory play.
๐ฌ Ingredients & Quality ๐ฌ
Q: What ingredients do you use?
A: We use cosmetic-grade ingredients including premium glue blends, pigments, mica, glitter, clay, foam beads and fragrance oils. EN71 compliance information is requested from suppliers where available.
Q: What about your glue?
A: We use a premium glue blend chosen for stretch, texture and durability. Our ingredients are selected from suppliers who provide EN71 compliance information where available.
Q: What activator do you use?
A: Slime requires an activator to form its stretchable texture. We use a carefully diluted activator blend designed for consistent stretch and sensory quality. Our slimes contain a diluted boron-based activator, such as sodium borate.
Q: Are your products vegan or cruelty-free?
A: Slime Banshee products are cruelty-free. We only label products as vegan when every ingredient is formally certified.
Q: What's the difference between Slime Banshee and Banshee Beag?
Slime Banshee: More complex, sensory-rich textures inspired by Irish myth, landscapes and storytelling.
Banshee Beag: Simpler, beginner-friendly textures with softer stretch and lighter hold.
๐ Sustainability & Discounts ๐
Q: Is your packaging eco-friendly?
A: We use recyclable and compostable materials where possible and encourage jar reuse.
Q: Do you offer discounts?
A: Yes! Subscribe to our newsletter or follow us on social media for exclusive offers and promos.
๐ Policies ๐
Q: Can I cancel or return my order?
A: Where the statutory cooling-off right applies, you can tell us you wish to cancel within 14 days after receiving the goods, then return them within a further 14 days. Genuine personalised or customer-specification items may be exempt; being handmade alone is not an exemption. A sealed health or hygiene exception applies only where its legal conditions are met.
Your faulty-goods rights remain, including the applicable 30-day short-term right to cancel. Read our Refund & Returns Policy and contact us if you need help.
Q: Do you accept returns?
A: Returns depend on the item and your cancellation or faulty-goods rights. Some personalised goods and qualifying unsealed hygiene goods are exempt from change-of-mind returns; this does not remove rights where goods are faulty, damaged, incorrect or not as described. Please contact us promptly. A seven-day damage-reporting request is not a legal cutoff.
Q: What if my package is lost?
A: Contact us if your parcel is delayed, missing or marked delivered but not received. We will investigate with the carrier. Where we arrange delivery, responsibility stays with us until you or a nominated recipient takes physical possession; a delivery scan alone does not end it.
Thank you for supporting Slime Banshee ~ a hidden story in every jar ๐
What Customers Say
Real feedback from Slime Banshee families, party guests and slime customers.
Party Reviews
The experience was lovely, the products amazing and there was incredible attention to detail throughout. However the standout in this party was Orlaโs interaction with the children - she gave everyone lots of time and attention and she spoke so beautifully and respectfully to them. Having seen the party in action I now understand why the children come home from Slime Banshee parties so calm, happy and inspired to create.
Orla was amazing in providing a great birthday experience for our daughter. She brought a slime cart that the girls thoroughly enjoyed and put together incredibly thoughtful gift bags. Orla was also flexible on the day with the set up, cleaned up everything, and was so so kind to all the children. We would 100% recommend for any parties or special occasions.
Such a great time today for double party for 2 besties with slime banshee. The kids absolutely loved it. Orla was fantastic and kept the group of kids entertained from start to finish. I Would highly recommend the slime banshee.
The Slime Banshee was the best party my daughter ever had. From my very first contact right to the end the experience and the service was 200%. My daughter and her friends had an absolute blast. Orla went above and beyond to ensure it was the best birthday yet. My daughter is so happy this evening after an unforgettable day. I really cannot recommend this company enough and I will recommend to all of my friends and family. The hassle of organizing and cleaning is taken away and you can enjoy the day. Thank you so much. The kindness and thought that went into everything was the best we have experienced. It will be a birthday my family will remember for years. Thank you so much
My daughter had a fantastic birthday party with Orla. Her friends had a ball also. Kids were entertained and were interested in the experience from start to finish. Would highly recceommend Slime Banshee.
Product Reviews
โAmazing product. My daughter absolutely adored the slime sets we got. Have now booked a full party event for her Communion later this year.โ
Wayne Talbot ยท Mess-Free Play TrayโWow! The best micro floam slime I've ever bought! The little strawberry charm is gorgeous and it smells like strawberry yogurt. Love it.โ
Lisa Marie O'Connor ยท Pot of PlentyโHigh quality amazing slime! Nothing like whatโs in toy shops. Gorgeous textures, colours and scents.โ
Niamh OโConnor ยท Slime Collection
